FREQUENTLY ASKED QUESTIONS (FAQS)

Copper State Curated is an online resale shop offering an ever-changing collection of secondhand furniture, home décor, art, vintage and antique pieces, collectibles, toys and games, tools, equipment, electronics, automotive items and other unique finds.

We believe good stuff deserves a second life.

Much of our inventory comes through our sister company, Copper State Junk Removal & Hauling. During cleanouts and removal projects, we regularly encounter quality items that are still useful, collectible, interesting or valuable.

Rather than automatically sending those items to the landfill, we look for opportunities to reuse, donate, recycle or resell them. Selected pieces become part of the Copper State Curated collection.

We may also offer items acquired through other sources as our inventory grows.

Our inventory is pre-owned, but not necessarily everything is used. We occasionally encounter new, unused, open-box or like-new merchandise.

The condition of each item will be disclosed on its individual product page.

New finds are added regularly as they become available, typically on a weekly basis.

Unlike a traditional retailer, we don't order the same inventory over and over again. What comes through our doors changes constantly, so check our New Arrivals often.

We make a reasonable effort to inspect items and accurately describe their condition before listing them.

Because much of our inventory is pre-owned, items may show signs of age, wear or previous use. We disclose known flaws, damage or significant condition issues in the product description and photographs whenever possible.

Buyers should review the entire listing and all available photos before purchasing.

Items are cleaned or prepared as appropriate before being offered for sale, but the level of cleaning varies based on the type, age, material and condition of the item.

Vintage, antique and delicate pieces may intentionally receive minimal cleaning to avoid damaging the item or altering its original character.

Unless specifically stated in the product listing, we do not guarantee professional authentication, exact age, provenance or attribution.

We research items when practical and provide the identifying information available to us, including manufacturer markings, labels, signatures, model numbers and other details. Buyers should review the listing carefully and make their own determination before purchasing.

Yes, unless a listing specifically states otherwise.

Because most Copper State Curated inventory is one-of-a-kind, the photographs generally show the actual item being offered for sale.

Many are.

Our inventory often consists of individual pieces rather than multiple units of the same product. Once an item sells, we may never have another exactly like it.

If you see something you want, don't assume we'll be able to restock it.

Items are generally available on a first-purchased basis. An item is not considered sold or reserved until payment or another specifically agreed-upon arrangement has been made.

An item I wanted sold. Will you get another one?

Yes. Many Copper State Curated items can be shipped throughout the United States.

Shipping availability depends on the item's size, weight, value and shipping requirements. Some oversized, fragile or exceptionally heavy items may be available only for local pickup or may require special freight arrangements.

Check the individual product listing for available fulfillment options.

Yes. Local pickup is available for eligible items from our location in Chino Valley, Arizona.

Pickup instructions and scheduling information will be provided after purchase. Please do not arrive for pickup until your order has been confirmed and pickup arrangements have been made.

Some larger items may be eligible for freight or other specialized shipping, while others may be designated for local pickup only.

If you're interested in a large item and don't see an appropriate shipping option, contact us before purchasing to discuss whether shipping can reasonably be arranged.

Processing time depends on the item and its shipping requirements. Smaller parcel-ready items will generally ship faster than large, fragile or unusually shaped merchandise.

Any item-specific shipping information will be provided in the listing or during the fulfillment process.

Because most Copper State Curated items are pre-owned, unique or one-of-a-kind, return eligibility may vary.

Please review our current Return & Refund Policy before purchasing. Product descriptions, measurements, condition notes and photographs are provided to help you make an informed decision before placing an order.

f an item arrives damaged, contact us promptly and keep the item, packaging and shipping materials.

Take clear photographs of the item, packaging and damage so we can evaluate the situation and, when applicable, pursue a claim with the shipping carrier.

Copper State Curated is primarily the resale arm of Copper State Junk Removal & Hauling and is not currently operated as a traditional consignment or buy-from-the-public store.

If this changes, we'll update our policies accordingly.

We do not currently operate as a general consignment marketplace.

Absolutely. If you have a question about an item, contact us and include the product name or a link to the listing whenever possible.

We're happy to provide additional information, measurements or photographs when reasonably available.

Can't find what you're looking for?

Contact Copper State Curated and we'll help with questions about a product, order, shipping, local pickup or anything else related to shopping with us.

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